Terms and conditions

1. Service provider

SmartVitae is provided by Francisco Serralvo, holder of Spanish tax ID (NIF) 53693189B, with address at Calle La Unión Mercantil 33 (Spain). Contact email: hola@smartvitae.app. Website: smartvitae.app.

2. Purpose

SmartVitae is a web application to create, edit, analyse and export CVs. These terms cover both free use of the service and the purchase of SmartVitae Pro.

3. Minimum age and capacity

You must be at least 18 years old and have legal capacity to contract. The service is intended for your own personal and professional use.

4. Registration and account security

You can register with email and password or with Google. You are responsible for keeping your credentials confidential and for activity carried out from your account. A password recovery flow is available. Tell us immediately about any unauthorised use by writing to hola@smartvitae.app.

5. How the service works

SmartVitae lets you create and edit CVs, save and manage them, import CVs from PDF, run ATS and Job Match analyses, access Career Intelligence, use AI features to improve content, and export your CVs as PDF.

Analysis and AI features never modify your CV automatically: every change requires you to apply it explicitly.

6. Free plan

The Free plan lets you use the product with usage limits: a limited number of stored CVs and a limited number of monthly runs of the AI, PDF import, ATS analysis and Job Match features. The current limits are shown on the pricing page and inside the app. If we reduce those limits in the future, we will give reasonable prior notice.

7. SmartVitae Pro

SmartVitae Pro is a paid subscription that raises the usage limits and gives access to the features listed on the pricing page at any given time. There is no free trial and no discounts or promotions. No priority support and no service level commitment are offered.

8. Prices and taxes

Prices are shown in euros and include applicable taxes. We may change prices in the future; changes will not affect a period already billed and will be communicated with reasonable notice before the next renewal, so you can cancel before they apply.

• Pro monthly: €9 per month, VAT included.
• Pro yearly: €69 per year, VAT included.

9. Purchase process

Before paying you are shown the pre-contractual information: plan, price including VAT, billing period, automatic renewal, how to cancel, and information about the right of withdrawal.

To complete the purchase you must expressly accept these Terms and the Privacy Policy and request the immediate start of the service, acknowledging its effect on withdrawal. We record that acceptance (plan, language, document versions, checkout session reference and date) as evidence of the contract.

Payment is made through Stripe using a form served by Stripe and embedded in our page. SmartVitae has no access to your card details.

10. Subscription, renewal and billing

• The subscription renews automatically for successive periods (monthly or yearly, depending on the plan) until cancelled.
• You are charged at purchase and then at each renewal, using the stored payment method.
• If a payment fails, the subscription may fall into arrears and, if not settled, end; your account then moves to the Free plan.
• Receipts and invoices are issued and made available by Stripe. If you need an invoice with specific tax details, write to hola@smartvitae.app.

11. Cancellation

SmartVitae currently offers no in-app cancellation feature and no subscription self-service portal. To cancel your subscription, change plan or update your payment method, write to hola@smartvitae.app from the email linked to your account and we will process the request.

Once cancelled, the subscription stops renewing and you keep Pro access until the end of the period already paid for. After that the account moves to the Free plan: your CVs are kept, but Pro features and limits are no longer available.

12. Account deletion

You can delete your account from the app at any time. If you have an active subscription, the system first requests its cancellation from Stripe and only deletes the account once Stripe confirms the cancellation; if that cancellation fails, the account is not deleted and we ask you to contact us.

Deletion removes your account, your CVs, their analyses, your usage counters and your subscription record. Billing records and contract evidence are retained for the statutory periods.

13. Right of withdrawal (EU consumers)

As a consumer you have 14 calendar days to withdraw from the contract without giving a reason.

As this is a digital service supplied immediately, if at checkout you request that performance begin immediately and acknowledge that you will lose your right of withdrawal once the service has been fully performed, that right lapses under Article 103 of the Spanish Consumer Act (TRLGDCU) and the corresponding EU rules. If the service has been only partially performed during the period, you may withdraw by paying the amount proportionate to the service already provided.

To withdraw, simply tell us by any unambiguous means at hola@smartvitae.app.

14. Acceptable use

You may not use the service for unlawful purposes; enter third-party content without authorisation; attempt to access other people's accounts or data; circumvent usage limits, plan controls or technical measures; reverse engineer, mass-extract or abusively automate the service; overload the infrastructure; or resell the service without authorisation.

15. Content you enter

You retain ownership of everything you enter. You grant us only the limited, non-exclusive licence needed to host, process and display that content in order to provide the service, including transmitting it to the AI provider when you run a feature that requires it. You are responsible for the accuracy and lawfulness of the content and for holding sufficient rights over it.

16. AI, ATS and Job Match features

AI features, ATS analysis, Job Match and Career Intelligence produce automated suggestions that are indicative only. Expressly:

• They do not constitute professional, employment, legal or career advice.
• They do not guarantee any particular ATS score or that you will pass applicant-tracking filters.
• They do not guarantee interviews, offers or employment.
• They may contain errors, omissions or inaccurate statements.
• Scores and percentages shown are SmartVitae's internal estimates and do not come from the actual ATS systems employers may use.

17. Limitations and liability

We provide the service with professional diligence, but we do not warrant that it will be uninterrupted, error-free or that it will produce any specific outcome. Our liability is limited to proven direct damages and, to the extent permitted by law, to the amount paid in the 12 months preceding the event giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be excluded by law, including statutory consumer rights.

18. Intellectual property

The software, the SmartVitae brand, the design, the templates and the other elements of the service belong to Francisco Serralvo or its licensors. You are granted a personal, limited, revocable and non-transferable right to use the service. The CVs you create and export are yours and you may use them freely, including for professional purposes.

19. Service availability

The service is provided as is and may be interrupted due to maintenance, technical incidents or external causes. We will try to minimise the impact and give notice of planned downtime where possible. No service level agreement (SLA) is offered.

20. Third-party services

SmartVitae relies on third parties: authentication, hosting and database provider; Google (sign-in and Analytics); the AI gateway and language model provider; and Stripe (payments). Use of those services is also subject to their own terms and policies.

21. Data protection

Processing of personal data is governed by the SmartVitae Privacy Policy, which forms part of these terms by reference.

22. Changes to these terms

We may amend these terms for legal, technical or product reasons. The updated version will be published with its version date. If a change is substantial and affects you as a subscriber, we will give reasonable notice before it takes effect; if you disagree, you may cancel your subscription.

23. Governing law and jurisdiction

These terms are governed by Spanish law. If you act as a consumer, the mandatory consumer-protection rules of your EU country of residence also apply and you may bring proceedings before the courts of your domicile.

24. Contact

Francisco Serralvo, holder of Spanish tax ID (NIF) 53693189B, with address at Calle La Unión Mercantil 33 (Spain). Contact email: hola@smartvitae.app.